NextGen Downtime System

Deliver Patient Care – Even During Outages or Scheduled Maintenance

Schedule your assessment

With the MTS NextGen Downtime System in place, your appointments and charts will still be accessible even when NextGen is unavailable or being upgraded.

It’s like having a second – and free – “mini EHR.”

Yes – it’s FREE!
Only pay for the server hardware and installation.


Never Miss an Appointment
View a range of appointment data customized to your specific needs.


View Patient Charts Offline
The NextGen Downtime System enables you to see your patient information during a downtime event. That’s a great time-saver for any busy practice!

With a shortcut installed on a user’s computer, the system provides one-step access to:

  • Demographics
  • Lab results
  • Patient documents and images


Audit Trail
Audit tools allow administrators to see every click – so even when the system is unavailable, there’s always a record of who is accessing or creating clinical documentation.