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Infrastructure Hardware as a Service (HaaS) delivers an environment which is secure, monitored, and optimized daily to your specific needsLet’s discuss how MTS can help reduce your IT headaches
IT can be a detractor and get in the way of your business. This is especially true when dealing with hardware and all the maintenance it entails. Most healthcare organizations do not have the time or staff to ensure their hardware is properly patched and running at its best. Hardware failure is also a cause of major business interruption and can result in long periods of downtime depending on the support contract an organization has with their vendor.
To eliminate surprises and disruptions to your business, every HaaS contract includes a comprehensive set of services to ensure the continued value of your infrastructure across both hardware and services. For as long as you maintain a contract, we will take on the lifecycle management of your infrastructure.
The Hardware You Need
The Services You Need
Our support team is available 24x7x365, no matter what. We developed different levels of services to meet the needs of our clients. HaaS incorporates the following:
24x7x365 Monitoring and Response: we always monitor your network to ensure it is performing optimally. When it isn’t, we’ll respond any time of the day or night, all year long, and correct problems to minimize any impact on your business operations.
Patch Management: we perform all ongoing patch management and software updates as outlined in your selected support plan.
MTS Service Desk With SLA: we include experts and tools to troubleshoot problems and ensure your business is able to take advantage of latest advancements in technology and gain a competitive edge. This includes an industry leading service level agreement (SLA), so you can be sure that our service will be of the highest quality.