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Personalized, Comprehensive IT Support.

Flat Monthly Rate.

Augment your IT department or outsource it entirely—

our professionals will become an extension of your team!

Some of the applications we support:


we support
ITCare management and consulting

Management
& Consulting Tools

 

We are 100% focused on healthcare. So, we get the technology-based healthcare issues you’re facing–and we’re here to help! At Med Tech Solutions, we provide comprehensive IT consulting services for small- to mid-sized organizations looking to find customized solutions that will increase productivity and help you flourish.

ITCare
Our ITCare Managers can help your organization implement an IT roadmap that addresses your computing needs and helps you develop business strategies, benchmarks, company guidelines and more!

ITCare Manager
Your personal ITCare Manager will leverage his or her extensive knowledge of technology and healthcare to serve as your company’s Virtual CIO – for a fraction of the cost of similar in-house services.Our services range from consultations to comprehensive programs that include infrastructure planning and management.Whatever your IT problems, we have a robust network of resources. This enables us to provide flexible and affordable hardware and software solutions to suit your needs.

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Healthcare’s Best Managed Services Provider
Med Tech Solutions is recognized nationally as a leading healthcare IT managed services provider. Our consultants are proficient with industry Best Practices and are easy to work with – so what are you waiting for? Contact us today and find out how we can put together an IT infrastructure that is built specifically to meet your organization’s needs.

ITCare help desk

Personal Service

 

ITCare Manager
When you join the MTS family, you’ll be assigned a dedicated ITCare Manager. More than just a run-of-the-mill IT person, your ITCare Manager is an information technology expert with years of experience in the healthcare industry. Whatever sort of help you need, you’ll be in the hands of someone who understands your issues and provides leadership and guidance.

ITCare HIT Tools

Specialized ITCare Tools

 

OnSite Training
We know that learning new technology isn’t always easy. That's why we provide on-site staff training and 24/7 access to our robust support network of IT professionals.

HIT Services
Want to improve your bottomline? Your ITCare Manager can conduct comprehensive analyses to identify system redundancies and make recommendations for:
• Clinical Workflows
• HIPAA Risk Assessment
• Upgrades (such as NextGen, Allscripts, eCW)
• App, Template and Report Development

Electronic Health Records
If you’re upgrading from paper records to an EHR, or switching from one system to another, we can quickly and securely extract and transfer your data.

Customized
We've got you covered: whether you’re using NextGen, MIRTH HIE, Allscripts, eClinicalWorks or e-MDs for your EHRs, we can customize templates to fit the unique workflows and requirements of your organization.

Upgrades
Step up: we can tailor services for NextGen, eClinicalWorks, Allscripts and e-MDs; so, you no longer have to stress about analyzing, testing and implementing new software.

ITCare Predictable Budgeting

Predictable Budgeting &
24/7 Support

 

Eliminate unexpected computer repair costs and downtime! MTS has flat-rate ITCare service plans and 24/7 monitoring tools.

Take Control of IT Spending
Our predictable, flat-rate service plans are easy to budget for and based on your particular needs. A down network or a broken workstation forces unexpected repairs and a hit to your budget. Never worry again! From hosting, monitoring, and management to tech-planning and support, we can deliver enterprise-level IT solutions that are tailor-made to address all your tech-induced pain points. Services are billed at an hourly or monthly rate.

24/7 Support
No matter what ITCare service plan you choose, we’re always guarding over your data and ready to help.

Updates & Maintenance
Our ITCare experts will make sure your software and firmware are licensed and working. We run updates outside of regular business hours; so, your technology will be maintained and ready when your staff arrives the next morning.

Remote Monitoring
Our remote monitoring tools are able to catch most computer problems before they occur:

• Anti-Virus Software Monitoring

• Performance, Availability and Predictive Failure Monitoring

• Microsoft Patch Monitoring and Management

• Server Event Log Monitoring

• Server Disk Space Monitoring

• Backup Monitoring

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• Support

You shouldn’t have to wait forever to get IT help. You can contact us by phone, email, or a support ticket anytime—and you can depend on a response in two hours or less. When it comes to IT, we’ve got your back!

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ITCare comparison
ITCare comparison
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MedTech Solutions IT for HealthCare

IT for HealthCare
877-687-1222

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