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The healthcare industry is faced with a complex set of choices when it comes to IT, the applications they rely on to improve patient care and support healthcare providers, and the growing need to meet security and compliance mandates. With so many choices and compromises, it is easy to make mistakes and end up disappointed and even frustrated. After all, healthcare is about delivering patient care and not sorting out IT.
A major decision involves where to run your applications and systems. Many healthcare providers still believe the best place is in their own offices. Over the last decade, the industry turned to data center providers that offer colocation or hosting environments. The last few years have seen a rise of cloud deployments in environments such as Microsoft Azure. These are three very different deployment strategies with varying costs, performance, quality, flexibility, and security.
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There is no denying the importance IT plays in the healthcare industry. IT has the potential to positively impact every aspect of a business – from increasing employee productivity and shortening wait times for patients to increasing revenue and reducing security risks. Healthcare organizations face many challenges, including understanding the needs of a business and how best to address them. Unfortunately, it is very easy to get it wrong and many in the healthcare industry have. MTS has worked with plenty of healthcare providers, payers and organizations completely dejected by failed IT projects. We often see applications failing to work properly, employees who lack the training to use the devices and applications provided to them, and significant cost overruns.