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Support

Experts are available 24/7 to support your IT team and employees with device, infrastructure, and application issues.

We offer industry-leading support with a 24x7 call center and a Service Level Agreement (SLA) with guaranteed response time.

Our team of experts is available anytime to help you with the following:

  • Manage user accounts and access
  • Deliver support for devices and applications, including leading EHR platforms
  • Provide patching and updates for application and systems
  • Manage tickets from open to resolution for all apps and devices
  • Reboot servers
  • Change computing and storage configurations
  • Manage and remediate alerts
  • Troubleshoot performance issues